We value delighted customers but we do appreciate from time to time you may buy an unwanted gift or have second thoughts about your purchase when you get home and want to exchange it for something else.
As a goodwill gesture, unwanted items must be returned within 30 days of purchase.
Whilst most customers opt to select an alternative item there and then, if required we will issue you with a credit note to be used in within 6 weeks of the return date.
Items must be in an unused, saleable, perfect condition with all tags and packaging intact.
Chester Road, Bucklow Hill
We ask you not to abuse this policy so any items that have been opened, used or it is our belief have been damaged by you cannot be exchanged
As an established and responsible independent retailer, we provide this policy as a goodwill gesture in line with UK legislation and Trading Standards guidance.