Fantastic customer service
I signed up to the newsletter on the Saturday afternoon of a Bank Holiday weekend, but had trouble using the discount code, so emailed the contact details for help. I didn’t expect a response, but got a friendly reply straight away confirming that my issue would be looked at. I was even more surprised to get an email the following day, a Sunday, confirming the issue should have been resolved. Unfortunately I then experienced a different issue, emailed again, and Julia herself rang me up and offered a solution there and then, which she acted upon immediately. My order has arrived today (Friday) and I love the jewellery. Julia turned what could have been a poor initial experience into an amazing one, I shall definitely be back!! Thank you so much.
Navy Stylish Tweed Button Gloves
Thank you so much the gloves arrived today, and they are gorgeous much better than I thought for the price. I am ordering another pair and have an eye on a scarf for Mothers Day!
Beautiful Scarf, Excellent Service
I bought the purple and grey reversible tree of life scarf for a funeral during the lockdown and asked for this to be delivered quickly. Julia was responsive and made sure that I received the order quite quickly.
I love the quality of the scarf. Thank you Julia. We will definitely be back.