If you have any questions not answered here please contact us
We have 3 methods of delivery:
Royal Mail 24 Fully Tracked £5.95
Royal Mail Fully Tracked 48 hr £4.95
We aim to despatch your order on the same day, provided your order is in stock and as orders are received before 12pm.
Please note on although Royal Mail does aim to achieve the above delivery time, on occasion Royal Mail can take up to 14 working days to deliver so please contact us if you haven’t received your item after this time and we will deal with it immediately.
Please allow extra delivery time for busy periods.
The Kadai outdoor cooking range larger products are delivered free within 30 miles of Knutsford locally or for £55.00 (for up to 10 kg) for a 2-day service in the United Kingdom. You must contact us prior to placing a Kadai order!
We value delighted customers but we do appreciate from time to time you may buy an unwanted gift or have second thoughts about your purchase. See our full returns policy here.
We will happily refund any purchase price within fourteen days from receipt of your item to goods received back in showroom unworn condition, with a valid receipt and with all labels attached.
Postage costs incurred are the full responsibility of the buyer and not Julia Rose Gifts and Accessories unless the item is faulty. That is unless you have paid via PayPal who offer a free return service. Find out more about the free PayPal return service here
Yes we do! You can purchase gift cards here.